Frequently Asked Questions
Find clear answers to common questions about Simplified.ID’s compliance products, pricing, and regulatory support. If you need further clarification, our team is happy to help.
Services and Differentiation FAQ's
What services do you offer?
We provide comprehensive AML and KYC compliance solutions to help business meet regulatory requirements and manage risk with confidence. Our services include identity verification (ID checks), Biometric chip verification, Sanctions screening with lifetime re-screening, PEP (Politically Exposed Person) checks, DBS checks and Enhanced Due Diligence (EDD). Together, these tools ensure ongoing monitoring, accurate risk assessment, and robust protection against financial crime through the customer lifecycle.
How do you differentiate from other suppliers?
We stand out from other suppliers through a combination of transparent pricing, advanced technology, and long-term value. Our simple and affordable pricing structure removes complexity and hidden costs. We use proprietary technology developed in-house, giving us greater control, flexibility, and innovation. Unlike many providers, we offer FREE lifetime rescreening of sanctions searches, ensuring ongoing compliance without additional fees. We also provide advanced identity verification including Passport verification using the biometric chip and driving licence verification, delivering higher accuracy and trust.
Are you new to the market?
No, we are not new to the market. We are a 17-year-old Wirral-based company with over 10,000 clients across more than 45 countries, monitoring over 61 million searches daily. Originally launched as Professional Office in 2006 and incorporated in 2008. Fast forward to 2026 and we have now rebranded as Simplified.ID, specialising in building solutions that make business easier, faster, and fully compliant, without unnecessary cost or complexity. Our Managing Director, Chris Clare, has a strong background in financial services, having worked as an Independent Financial Adviser for 25 years, and created the platform to help industry peers meet their compliance needs with ease.
Identity Made Simple.
Commercials, Contracts and Payments FAQ's
Do you have a commitment period?
No, we do not have a commitment period. Your membership is billed as an annual fee, but you are not locked into a long-term contract. However, we do have contract options available.
Do you offer pay-as-you-go pricing or commitment-based discounts?
Yes, you can pay for your account as you go. Your account can be topped up with a minimum of £10.00 at a time.
what are your payment terms?
Our Payment terms are 14 days from the invoice date.
Technology, Access and Scalability FAQ's
Do you have an API and can you manage large volumes?
Yes, we do have an API available. Please contact the us for more information.
What's your platform uptime?
You can check the status of our uptime here: (status.simplified.id)
Is your technology proprietary and do you use AI?
Most of our technology is proprietary and yes, we use AI for some of our solutions. Please contact the team for more information.
Compliance and Risk FAQ's
Does your solution satisfy JMLSG?
Yes, Simplified.ID is fully compliant with the Joint Money Laundering Steering Group guidance (JMLSG)
Do you do re-screening, how often, and when are new sanctions checks required?
Yes. We provide FREE lifetime re-screening for all sanctions searches. Re-screening is carried out automatically whenever a sanctions list is updated, and you will be notified by email if there are any changes.
A New search is only required if the Individuals/Company name or address changes.
In addition, we also offer CompanyLookup and PEP (Politically Exposed Person) monitoring.
How do you reduce the risk of false negatives?
We use our proprietary matching algorithm to account for spelling mistakes, abbreviations and cultural misspellings to match your search criteria with our database.
Security, Data and Auditability FAQ's
Where is data hosted and what is the data residency?
The data resides and is hosted in the United Kingdom.
Do you maintain a full audit trail and is there a cost?
Yes, there is a full audit trail available within your account, and this is included as part of your membership fee.
Do you have business continuity and disaster recovery plans?
Yes, we do have business continuity and disaster recovery plans, this is included as part of our ISO certifications.
Customer Experience and Support FAQ's
What does your customer support look like?
We have a dedicated Customer Success team at Simplified.ID who are always on hand to help with any user queries or issues. We’re also supported by a hardworking IT team who work behind the scenes to keep everything running smoothly.
As part of your membership, you will have full access to our support services whenever you need them.
How easy is it to find a legacy client and export customer data?
It is very easy. You can quickly locate all search history within your account using our filter options and export all client data at the click of a button, completely free of charge. This is your data, and you can access and export it as freely as you wish.
Do you have customer references or a refferal scheme?
Yes, we do have referral schemes available, please contact the team for more information (info@simplified.ID)
Industry Sectors
Industries we work with.
Financial Services
Banks, lenders, accountants and investment firms rely on Simplified.ID to perform accurate KYC, AML and PEP screening — maintaining compliance with evolving financial regulations.
Legal & Professional Services
Law firms, solicitors and professional service providers use our verification tools to meet client due diligence and anti-money laundering obligations.
Property & Lettings
Estate agents, lettings professionals and property managers use Simplified.ID to check tenants, landlords and buyers through fast, secure compliance tools.
Recruitment & Employment
Recruitment agencies and HR teams use our ID verification and DBS checks to ensure safe and compliant onboarding for new hires.
Charities & Nonprofits
Simplified.ID helps charities and nonprofit organisations maintain trust and transparency through due diligence and sanctions checks on donors and partners.
Education & Training
Universities, colleges and training providers use our system to verify student identities, check staff credentials and manage ongoing compliance.
Technology & Fintech
Innovative tech and fintech companies rely on Simplified.ID for API-based verification solutions that integrate seamlessly with their platforms.
Healthcare & Care Providers
Medical, dental and care organisations use our compliance and DBS solutions to protect patients and meet regulatory standards.
Government & Public Sector
Our secure verification and due diligence tools support local authorities, housing associations and government departments with large-scale compliance monitoring.
Our Products & Services
Specialist compliance tools designed to simplify client onboarding, identity verification, and ongoing monitoring.
Sanctions Searches
Screen clients and business partners against global sanctions lists, including OFSI, OFAC, EU, and UN. Receive instant alerts when names are added or updated, keeping your compliance records fully up to date.
PEP Screening
Identify and monitor Politically Exposed Persons worldwide.
Simplified.ID automatically flags changes and maintains a full audit trail to support AML compliance.
Identity Verification (KYC)
Instantly verify customer identity using secure, evidence-based checks that meet global AML standards. Reduce risk and protect your business from fraud with fully compliant verification technology.
Company Lookup (KYB)
Access real-time company, director, and shareholder data with integrated sanctions screening. Stay informed with ongoing monitoring for structural or ownership changes.
DBS Checks
Perform Basic and Standard DBS checks quickly and securely. Ensure safer recruitment and compliance with safeguarding requirements for regulated roles.
Enhanced Due Diligence (EDD)
Conduct in-depth due diligence for higher-risk clients and complex ownership structures. Gain detailed reporting to evidence compliance with AML, CTF, and ESG standards.
Why Choose Us
Trusted compliance solutions, built on evidence and expertise
At Simplified.ID, we believe compliance should be clear, consistent, and cost-effective. Our platform has been built by professionals who understand the real-world pressures of regulatory demands — combining decades of financial, IT, and SaaS experience.
We focus on making digital verification simple, secure, and transparent, allowing you to demonstrate full compliance with confidence. Whether you’re performing KYC, AML, or enhanced due diligence, our evidence-based tools ensure accuracy and efficiency at every step.
With continuous updates, built-in audit trails, and responsive UK support, you can trust Simplified.ID to help you stay ahead of compliance requirements without unnecessary cost or complexity.
Speak to a Compliance Specialist
Get answers on KYC, KYB, AML/Sanctions, and ongoing monitoring. Request a demo or pricing—no obligation.
UK-based team • 10,000+ clients • Audit-ready reporting • Secure. Fast • Evidence-driven.
